CROSSBAR - GETTING STARTED

1. Click "Sign Up" that will show at the top left of the site over your organization's logo.
2. Enter the email address and password you'd like to set up for your account.
3. A verification email will be sent to the email you enter to activate the Crossbar account.
4. Check your inbox
5. Verify your account by clicking the link in the email. If you don't receive an email within a few minutes, please make sure you entered the correct email address and check your spam folder(s).
6. Once you have verified the account, you'll be able to enter your name and phone number to complete your account set up.
7. A "Complete Profile" screen will display
8. Enter your information, not your players!

After you complete your account setup, you'll be prompted to add a Participant/Player to you account.

If you need to add another participant to your account at any time, you can follow these steps:

1.) Log into your Account and choose "Account"

2.) On the Participants tab of your Account menu, select "Add Participant"

3.) Select Add Participant

4.) Complete Player Profile (name, birthdate)

Your Account Menu

When logged into your Account on your organization's website, you'll see the following options when you choose "Account."

Participants: Allows you to add participants (players) that will be associated with the account, as well as edit details for those participants.

Teams: This tab shows your assigned teams. Clicking on the team will take you to the team page.

Volunteer: Here you can sign up for volunteer events your organization has added, if they exist.

Billing: The Billing section of your Account allows you to view your balances/payments and update your payment methods on file.

Settings: Here you can update your account name, phone number, email address and password.

Notifications: Sets email notifications for games and practices. Ensure you have these selected to receive all communications from your organization.The practice and game schedules for players are shown on the Family Calendar.

1.) Navigate to the player you wish to register

2.) Select Register icon below the players name (registration must be open for your specific program)

3.) Select Program, which will take you to the program description page

4.) Select Register

5.) Select Player

6.) Enter Address

7.) Select Grade

8.) Select Payment Option - Full Payment or Payment Plan

9.) Complete Payment Process

10.) Complete Registration

11.) Click logo on the upper left hand corner to go back to the main page.

Adding a new user account (such as an additional parent or even one for the player) is easy and you can add as many accounts as you need. It is important to remember that these instructions must be completed by a user account that already has access to the participant.

1. Log in to your organization's website using the same email address. This must be done on the organization website, not the mobile application.
2. Click Account in the top navigation.
3. Click Participants in the left navigation (click the down arrow if you are accessing the website from a mobile device).
4. Click 'View Details' on the participant in question.
5. Once on the player profile, click +Add Account at the top.
6. Enter the user's email address. If the user already has an account, they will be added immediately. If the user does not have an account, then a verification email will be sent to them. They must click on the link to verify their email and then create an account by supplying their name, selecting a password and supplying a phone number. The user will be added once they have created their account.
7. Accounts associated with the child can check to see who has been added by following steps 1 thru 4 at any time.

Need to add more than one? Refresh the page and you can add another.